FB108E2: Authentication Issues with Fireblocks Console

Incident Report for Fireblocks Europe2

Resolved

This incident has been resolved.

Posted Oct 30, 2023 - 20:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2023 - 20:22 UTC

Investigating

Our authentication infrastructure is experiencing an issue causing login failures for Console users. We are currently investigating this issue. The issue is identified with our Authentication Service provider experiencing an outage. Fireblocks Support team can enable alternate authentication methods for your tenant; please get in touch with us https://support.fireblocks.io/hc/en-us/requests/new

Posted Oct 30, 2023 - 20:17 UTC

This incident affected: User authentication.