FB104E2: Transactions and balance updates issues on Bitcoin Cash blockchain

Incident Report for Fireblocks Europe2

Resolved

This incident has been resolved.

Posted Sep 26, 2023 - 21:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2023 - 19:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2023 - 19:00 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing problems with finalizing transactions on Bitcoin Cash (BCH) blockchain. Symptoms also include BCH transactions stuck in Queued state for long time. We are actively investigating this issue.

Posted Sep 26, 2023 - 18:14 UTC

This incident affected: Blockchain nodes (Bitcoin Cash).